Hardened Hearts: Could you help me with my struggle in understanding when the Bible says God hardened people's hearts? [Isaiah 64:6]. Good Works as Filthy Rags & The Ones Who Don't Know Him: If we all deserve hell, and our works are as filthy rags, how does it work for those that have never really had any breaks or opportunity to know Christ? [Isaiah 64:6, Proverbs 15:8, Proverbs 21:27, Titus 2:14, Acts 10:34, I Timothy 2:4, 2 Chronicles 7:14, 2 Peter 3:9, Ezekiel 33:11].